Setting up your App BW-Bank

Setting up your App BW-Bank with pushTAN · Instructions

Financial status in App BW-Bank smartphone

Setting up your App BW-Bank

Setting up your App BW-Bank with pushTAN · Instructions

The App BW-Bank allows you to keep an eye on all of your accounts. This guide explains how to set up the BW-Bank and the BW pushTAN app.

Before you start

Important – before setting up the App BW-Bank:

  1. Please only start setting up the app when you have all of the required documents to hand.
  2. Please note that you will need to download and set up the BW pushTAN-App before setting up the App BW-Bank. You will need the BW pushTAN-App to verify transactions on the App BW-Bank.
  3. What we’ll send you: As a new online banking customer, you will receive two letters by separate post.
  • A registration letter for the BW pushTAN-App and
  • a letter with your online banking login details: User name/login ID and a temporary PIN.

Please wait until you have received these two letters before activating the app.

You need

To do so, you will need:

Always:

QR code for downloading the S-pushTAN-App

BW pushTAN-App

Download the latest version of the app, which is free, from the Apple or Google Play Store.

QR code for downloading the App BW-Bank

App BW-Bank

Download the latest version of the app, which is free, from the Apple or Google Play Store onto your phone or tablet.

When setting the app up for the first time:

Sparkasse registration letter

pushTAN registration letter

To set up the BW pushTAN-App, you will need your pushTAN registration letter and your BW-Bank account must have been enabled for pushTANs. If you didn’t receive this letter, please contact your BW-Bank.

Letter with initial access data

Existing online banking account or initial online banking login details

In order to be able to use the App BW-Bank, you will need an online banking account or a set of initial login details for logging into online banking for the first time. You will also need your online banking login details to verify your identity on the BW pushTAN-App.

When setting up the app again, e.g. on a new phone:

Enter your login name and online banking PIN

User name and online banking PIN

If you are installing the App BW-Bank on a new device, you will need your online banking user name and PIN.

How to

How to:

Setting up pushTAN for the first time – with registration letter

The following guide contains step-by-step instructions for setting up the BW pushTAN-App with a registration letter. The important thing is to set up the BW pushTAN-App first. You will need the app to verify transactions on the App BW-Bank.

Do you have a new phone or tablet and want to set up the BW pushTAN-App again? Then follow the instructions under “Set up BW pushTAN-App again – on new phone”. If you want to reinstall the BW pushTAN-App, please follow the instructions under “Set up BW pushTAN-App again – after reinstall”.

Note: Since BW-Bank is part of the Savings Banks Finance Group, the processes are comparable to those of the Sparkassen. The following instructions are therefore illustrated using the Sparkasse as an example.

Setting up the App BW-Bank

The App BW-Bank is intuitive and easy to use. As is the following guide, which contains step-by-step instructions for setting up the App BW-Bank.

Note: Since BW-Bank is part of the Savings Banks  Finance Group, the processes are comparable to those of the Sparkassen. The following instructions are therefore illustrated using the Sparkasse as an example.

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